About TLC Victoria

We're here to
flip the script

At TLC Victoria, we don't just send labourers to job sites, we build a movement grounded in respect, dignity, and real opportunity.

Customer Service First Safety & Standards Quality Assurance Program TLC Shuttle Service
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Flipping the Script

A message from the front lines

We're here to flip the script on what temporary labour means, and who they are.

For too long, this workforce has been misunderstood.

Labelled as "less skilled," "temporary," or "disposable." We know the truth. We work with them every day. And we're proud to say: those labels couldn't be more wrong.

Temp labourers are some of the hardest-working, most capable people you'll ever meet. They show up early. They work through the cold, the heat, and the hustle.

Many of them are masters of their trade, drywallers, framers, demo crews, general labourers, carpenters, who've been doing the work for years. What they lack isn't ability. It's acknowledgement.

We built TLC differently.

We were tired of the stigma. Tired of seeing temporary workers treated like they were disposable. Tired of seeing people judged for how they looked, where they were from, or the type of work they did. And tired of how some companies treat their workforce.

So we decided to build something different, a temporary labour company that actually gives a sh*t. We don't just match names to jobs. We support people. We encourage them. We see them.

We know their names, their stories, their strengths. We give them opportunities, tools, and the respect they deserve. We believe that when you take care of your crew, they take care of the work, and that's exactly what we see every single day.

This is what flipping the script looks like
  • Lifting workers up, not tearing them down.
  • Paying fairly and transparently, not cutting corners.
  • Investing in people, not just filling shifts.
  • Celebrating labour, not hiding it.

It means proudly singing the praises of a crew that makes things happen, not just with their hands, but with their heart and grit.

It means creating a culture where people feel proud of the work they do, and proud of who they do it with.

Every shift is a step toward something bigger: confidence, stability, skill, pride. And every person who wears our name on their shirt is a reminder that temporary labour isn't something to look down on, it's something to stand behind.

This isn't charity. This is smart business. This is how you build something that lasts.

Mission & vision

Why we exist

Two lines that drive how we hire, dispatch, and support every shift.

Mission

To give good people a chance

Vision

Powered by hardworking people, we are changing the narrative one job at a time

Core Values

How we show up

These values apply to everyone, the office, the site, and the crew in motion.

Integrity
We believe in impeccable agreements
We honour the trust our clients place in us by keeping things honest with them and with ourselves.
Dedication
We stay curious, fast, and accountable
We stay curious, personalize every interaction, and respond with speed and follow-through. We own our actions and use feedback as fuel to get better every day.
Discipline
No shortcuts
We welcome challenges and lean into discomfort. We show up courageously, and grow through action. We don't quit on each other. We find humour in the tough moments and understand that mastery comes through repetition.
Humility
No egos, just good humans
We build with grit, welcome everyone to the table and back our community like family.

We deliver more than just labour

  • Reliable & prepared personnel: skilled labourers and tradespeople to your site, on time, when you need them via the TLC Shuttle Service.
  • Better results: driven by customer service, our QA program, and a focus on saving clients time and money.
  • What we promise: integrity, honesty, fairness, communication, quality personnel, and safety for workers and clients.
  • Custom-tailored solutions: built to meet your unique staffing challenges.
TLC Victoria Hard hat
Community & leadership

We back the people who build this city

We show up in the industry, not just around it.

Young Builder Network
Abby serves on the board, and Barclay is an ex-member, supporting the next generation of construction leaders.
Mentorship • Growth
Vancouver Island Construction Association
Barclay serves as Chair, helping shape the future of construction on Vancouver Island.
Leadership • Standards
Women in Construction
Jessie (current board member) and Keri (past chair) actively support and advance opportunities for women entering the trades.
Opportunity • Inclusion
Awards & honours

Hall of Fame

Recognition that validates our commitment to excellence and our people.

#31
Canada
🏆 Featured Recognition
Forbes Magazine Top 100 Staffing Agencies in Canada
Recognized nationally as #31 among Canada's leading staffing agencies, validating our innovative approach to temporary labour and workforce development.
2025

Additional Recognition

  • 2025
    Construction Trades Business of the Year
    Recognized for excellence in construction industry staffing solutions
  • 2024
    TLC Victoria — VICA Member Company of the Year
    Outstanding contribution to the Vancouver Island construction community
  • 2023
    Keri Ellis — VICA Woman of the Year
    Leadership and innovation in construction industry management
  • 2021
    Barclay Ellis — VICA Under 40 Person of the Year
    Exceptional young leadership in construction and workforce development
The team

The people behind the Hammer

The standard is built by humans, and kept by humans.

BE
Barclay Ellis
President
KE
Keri Ellis
General Manager
MM
Mason McAdams
Labour Coordinator & Quality Assurance
JW
Jack Wallace
Operations
CR
Caio Redivo
Marketing
JG
Jessie Gay
Dispatcher & AR
AS
Abby Shmyrko
Quality Assurance
Ready to get started?

You're getting more than hands on deck

You're getting heart, hustle, and a partner who takes responsibility for performance.